Hi;
It just happend to me too.
Scam from The Company Gamifive 1-800-986-4614
It is organized crime in South Africa, they started scamming customers in the UK first but were shut down after stealing millions from cell phone users.
They have come to Canada now and are targeting all cell numbers.
I had this charge show up on my bill as well in November.
They say that you have clicked on one of their ads on your phone which automatically subscribes you to there service of $9.99 a month. Rogers sees is as a third party charge and pays them and then bills you.
It could happen by receiving a text or by clicked on any ad. I called Rogers my provider and told them this and they said there was nothing they could do except unsubscribe. She also let it slips that she has personally received hundreds of calls about the same company in the last couple of weeks. Then she blamed the government CRTC for allowing third party charges and said it is not there companies fault.
Even if you "unsubscribe" using their 1-800 number they will still bill until they are shut down and will focus on another country after milking Canadian Customers. Very well built scam. You can barely even see it on your bill unless you look closely on your last page.
Rogers and Fido both seem to not be willing to help shut them out as since they pay the third party companies directly and then bill you. Doing so would mean that they would be out hundreds of thousands or even millions. Again I say, Very well built scam!
The Company Gamifive 1-800-986-4614 is base out of New York with customer support in South Africa.
I finally was able to talk to someone from the call center in South Africa. I could barely understand them but they said they will cancel subscription and refund the money
AND THEY SENT ME A TEXT FROM 604-2 SAING YOUR SUBSCRIPTION HAS BEEN CANCELLED
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