I guess the best way to sum up what happened was to copy and paste a few emails that I had sent to the company. Don't be ripped off like I was!!! BEWARE!
Wow,
I was sensing that this was a rip off agency and definitely am more sure since I read hundreds of reports online.
I also personally spoke with a rep at the customer service line at 888-815-1013.
My money was "scheduled" to be removed on the 17th of Sept. But apparently there was a "glitch" where it wasn't removed for 2 more weeks! This was the start of hell the last month and a half!
I had moved prior to this but they said that once a date has been set for withdrawal of money from my account the address could not be changed until they receive a tracking number. They told me to call back next week. So every week I call, I am told to call back the next week. And today, I was told that I shouldn't call back until the middle of November. So now I'm getting pushed back to leave them alone possibly, or so I can get the final blow off? Also, today he said that sometimes they do not receive tracking numbers! He said that packages arrive sometimes before they receive the tracking number to change the address. Well that doesn't make much sense? How will it ever get to me. This sounds like a loop... Ship the package, return it, ship the package, return it and the cycle goes on. I work with FedEx, UPS and DHL etc. Everyday! Trust me, it's extremely easy to change an address. It only requires one phone call! So I'm waiting for something that's never going to even get to me because they CAN'T change my address?!?!?! I'm very mixed up. Not mixed up in the manner that I think that I have no power or don't know what's going on, but in the manner that I know how shipping companies work like the back of my hand and I'm hearing something totally different from your company reps!?!?
And then I asked for a supervisor. I was informed that a supervisor "does not do their job" and will not take calls! I have NEVER in my LIFE heard of a company where I cannot speak to a supervisor!!! Ever!!! So I had no access to that avenue. Then he said that it was Commercial Health Network that withdrawals the money. I asked for the phone number there. He said that he was unable to provide that for me. And gave me an address, but I took the liberty to look online for information. Wow! I should have done this a long time ago. Letter after letter after letter after letter of scam reports!
This feels as though it has scam written all over it! I would like my 299 dollars back. Here's my information for security and refund!
I have read that people were offered medical benefits along with their "credit card". When I was contacted, I was offered a better credit rating in one year, garunteed! And I asked what company and that person could not answer. They said they worked with the credit bureau and VISA and was offered a second chance at better credit.
I would like to hear the playback of not only my recording, but what was said when I was offered this back in July!
Then, I called back the 888 number with question regarding what I was reading on fraudulant activity.
I was simply asking, what banks are offering me this card? What type of card would I get? Why such a high credit line for a person with really bad credit? Why a medical benefits package included with a credit repair company?
He was hesitating and when he couldn't answer a quesiton, he would simply state, "I've already told you that you need to contact Commercial Home Network." And other times, he would say, "I'm not here to answer all your question!" I thought this was a customer service line?!?!?!
I've called many times today asking for different pieced of information to compile files of what is really happening.
And I have noticed then when I call, I've only received two people. Anthony M, and a gentleman named George. I was told a week ago that I had to call to change my address it could not be done automatically because they deal with thousands of people. So how can I reach only 2 people every time I call? Semi interesting to me since I have worked in a call center and it's rare if never that you reach the same person twice!
Dont be scammed like me
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