Best Buy reward zone program seems great but when you get to many points they deduct it from your account I spent over 30k at Best Buy in 3 weeks period They were both Private Silver members with gives you 3x point or 4x points for you purchases
Well someone in corporate decided to deduct my bonus points from my account even though it is documented that I spent that amount of money there They even posted it to my account then deducted it 3 days later with no explanation I spoke to the Reward Zone dept and they said the matter is not open for discussion and the case is closed Why post it to my account and then deduct it? Looks like if you have too many points they will not give it to you This is why Best Buy is going out of business and they will Come up with a loyalty program and then not deliver
09/06
Point Adjustment
Customer Satisfaction
09/11
Point Adjustment -42957
Corporate Request
This is the transaction on my account Even Best Buy in Tacoma can't figure out why corporate did this
I would like hear their excuse for this
0 comments