Usacomplaints.com » Miscellaneous » Complaint / Review: Fashion Bug - I received a bill in the mail for $1.67. I went into the store to shop and pay the bill. The store was in the process of closing. They refused to take the payment. #975985

Complaint / Review
Fashion Bug
I received a bill in the mail for $1.67. I went into the store to shop and pay the bill. The store was in the process of "closing". They refused to take the payment

Fashion Bug mailed me a bill for $1.67. While in the area, I went into the store to shop and pay the bill. Much to my surprise, the store was in the process of closing. I offered to pay the amount of $1.67. They refused to take it, informing me that it would be better to pay it by phone. I called fashion bug's customer service. They informed me that fashion bug was going out of business. However, I could still use the card at "Lane Bryants". I told them i preferred to close the account. The person took all the information and told me the account was now closed. Later I received another bill for $5 I called fashion Bug again. The man assured me that he was cancelling the acct and not to worry. There was a strong language barrier. The communication was atrocious! Again I was told the account would be cancelled.

I received another bill dated 10/07 for $18.57. I have not used the card since my last purchase prior to the store closing. This is harrassment by no other identity!


Offender: Fashion Bug

Country: USA
Address: po box659728 san antonio texas 78265
Phone: 18007671309
Site:

Category: Miscellaneous

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