My son got a gun from them for Christmas. It shot 3 plastic pellets, then died. The battery wouldn't charge, and when we contacted them they told us the many ways we were supposed to dismantle the gun to trouble shoot the problem. When it still didn't work they told us it had to be in pristine, unaltered condition to exchange it. We sent it back anyway since this useless thing won't work, and are keeping our fingers crossed. My son is crushed - it's really all he wanted for Christmas. Avoid this company - they are the pits.
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