I have had my shark steam mop for a couple years now, and I couldn't be happier with it. I don't have the higher end version. Mine was only $60 at Walmart. It has the smaller tank and the pad is only one-sided. I use mine twice a week. I only use distilled water in it. I have never had any problems with it, and I'm actually a little shocked to see so many bad reviews. Granted when I first used the mop I thought the handle was cheaply made, and I was sure that it was going to break in no time, but it's lasted 2 years... 2 years of hard scrubbing. I knew when I bought it that it wasn't going to be as easy as it looked on TV. It never is. Yes, you have to use a little elbow grease to get some stuff off the floor. Heaven forbid you actually work while cleaning house! All in all, I think it's a great product. I was thinking about upgrading to the full-sized model, but after reading the reviews I think I will stick with the one I have!
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