Usacomplaints.com » Miscellaneous » Complaint / Review: BestCruiseGetaway.com - Consumer Report. #962949

Complaint / Review
BestCruiseGetaway.com
Consumer Report

I was contacted under the guise of a "free Bahama Cruise" for myself and a friend. I am skeptical of all things that sound too good to be true.
When the background noise in the call center was too loud for me to hear "Alicia, " I knew that something was up. Alicia was very friendly, overly giggly in fact, and not very professional. I am a former Corporate Travel Agent and I remember when we were extremely busy, that our clients could not hear the conversations that the other agents were having with clients. I asked Alicia to hold, while I attempted to look up the company information, she promptly transferred my call to a "supervisor." This giggly girl then tried to soft-sell me on paying the "taxes." When I told her that I was concerned with the price of airfare and the price of extras on board, not being able to find any information online to help me, the supervisor told me that once I paid the $118.00 in taxes, she could help me get half price airfare and packages for shore excursions and drinks, of which would also have to be paid today.
Having a formal understanding of the travel industry, I do know that cruise lines offer deep discounts to fill the ship.
Caribbean Cruise Lines is either a start up cruise line or a fake, as I cannot find any information about them. No ASTA or IATA information!


Offender: BestCruiseGetaway.com

Country: USA   State: Florida   City: Fort Lauderdale   ZIP: 33308
Address: 2419 E Commercial Blvd Suite 100
Phone: 8005866693, 9545679353
Site:

Category: Miscellaneous

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