Usacomplaints.com » Miscellaneous » Complaint / Review: Sylk Skin - Consumer Report. #958332

Complaint / Review
Sylk Skin
Consumer Report

Ordered 'free' trial sample of these skin care products advertised through facebook. All you had to pay was delivery (about £3 each). WIthout my knowledge was then 'subscribed' to receiving these monthly at a cost of $98 a month each. First time I was aware of this is when the money has been debited from my account.

Further, as I live in the UK and products sent from USA, I have to pay £19 to collect each parcel from the post office. Which I haven't done. So, I have no products and have been charged in excess of $200.

Customer service a joke. So far have been hung up on/disconnected four times today. Supervisors are always 'busy on another line.' No, you can't hold. If you get awkward they start saying there's a bad line/technical error etc and hang up. I have not been 'allowed' to cancel my subscription because it needs to be confirmed??? They do anything to fob you off and not address the issue. The intention seems to be to frustrate you into giving up.


Offender: Sylk Skin

Country: USA   State: Florida   City: Lutz   ZIP: 33558-4839
Address: 18015 Sant Angelo Dr
Phone: 8664051578
Site:

Category: Miscellaneous

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