Usacomplaints.com » Miscellaneous » Complaint / Review: GuruAid - Consumer Report. #956484

Complaint / Review
GuruAid
Consumer Report

I called this number thinking they provided support for AVG. This company did not. I spent an hour with a technician looking at my files and she said this is why AVG would not allow Guild Wars 2 through my AVG firewall. Then she proceeded to tell me about plans to have my computer protected starting at $399.99. They finally dropped the price to a $120.00 for a one time fix. I asked to speak to a supervisor because the tech refused to fix the simple issue of getting Guild Wars 2 through the firewall. I spoke to Max (ID # 7011684) and all he did was insist that this was the problem. I asked to speak to customer service and I was promised I would receive a return phone call. Now 72 hours has passed and I still have not received a phone call. I found out that the problem was nothing more than an exception error, link here: http://forums. Avg.com/in-en/avg-forums? Sec=thread&act=show&id=214274#post_214274
and there was no need to enroll for their service at all.


Offender: GuruAid

Country: USA   State: Connecticut   City: Branford   ZIP: 06405
Address: 19 Business Park Drive
Phone: 85557551402034
Site:

Category: Miscellaneous

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