When we walked into the room there were used drink cups from a fast food business sitting on the counter. That should have been our first clue!
During the two days we were there, there was never enough bath towels for the number of guests in a room... ONE towel for 2 adults and 2 children. When we asked for more, housekeeping said (curtly) we could go downstairs and ask for more if we needed some. Downstairs manager had the pat answer of 'We have none clean at the moment.' They never did have any more towels available.
No towels at pool side. The pool was indoors which we thought would have been a plus, but never have been so wrong! It was hot as Hades in there... No ventilation at all... Lighting was awful, and water was cloudy.
Continental breakfast was cleared before time, and the chairs were absolutely the filthiest chairs I've ever seen.
They were cheap in price, but you definitely get what you pay for. I'd venture to say repeat business is non-existent, but with the number of people who go to Gulfshores, they're never lacking for customers. Do yourself a favor and pay extra... Or bring your own towels!!
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