Facts of the dispute
1. I was contacted by a sales rep from AHBB PTY LTD who promoted a betting system and a “Hedge Button” that they use to offset potential losses during the course of a race.
2. I agreed to buy a HBB Premium Membership for a 2 year period for $4999.00
3. Contract sent and money paid to Australian Home Based Business Pty Ltd bank account 5th May
4. Was advised I would be contacted to set up an account. After 2 days of no contact from them I tried to contact them by phone and email. The sales person who sold me the membership seemed to vanish and I never heard from him again.
5. I was finally contacted by “Nigel” (I do not know his surname). He said he would assist and told me to set up a Betfair account. This I did and I forwarded the details of the account to him.
6. I was 2 days later contacted by Betfair who advised that I could not have 2 accounts at once. I already had another Betfair account I had opened before and didn't want to give them access to that one.
7. I sent an email to Nigel to advise him of this but I did not hear back from him. I sent a number of emails and numerous phone messages to no avail. He has never spoken to me since and I have never received an email response to my emails enquiring as to what I should do.
8. I ended up contacting Direct Selling Standards with which AHBB Pty Ltd were members.
9. Over the next couple of months a representative at DSS managed to negotiate an agreement that AHBB would refund most of my membership fee at the rate of $400 per week but only to a maximum of $4400.
10. I received an amount of $400 into my bank account on 19 Jul. Nothing has been received since then.
11. Despite efforts since by DSS no further communication has been achieved with AHBB.
12. I sent a final notice by email on 23rd September advising that if I didn’t have a resolve within 7 days I would take legal action. I have heard nothing.
13. On the 11th October I was contacted by another sales rep from AHBB who tried to sell me the same membership that I was sold in May.
14. I have taken this to VCAT and a judgement has now been made against them. I am now waiting for them to pay. But it has been 2 months and nothing. Now the Sheriffs office has been advised and supposedly they have the right to seize assets and sell them. We will see.
It is now mid August.
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