Usacomplaints.com » Miscellaneous » Complaint / Review: Hearthware, Inc - Nuwavepic.com no customer service... Cannot cancel order... No email reply... Overcharged shipping fees. #937298

Complaint / Review
Hearthware, Inc
Nuwavepic.com no customer service... Cannot cancel order... No email reply... Overcharged shipping fees

No customer service to take your call to cancel order

Saw advertisement on TV. Looks like a great product and a great deal... NNOOOTTTT!!!

I ordered the product using their online service. It will prompt you if you want to add more products and just pay for the shipping handling fee. I was shocked when I saw the shipping charge which is more than the actual cost of the items ordered.

I called customer service right away to cancel the order. I was transferred to the cancellation dept. But I get a busy signal if not, I was on hold for more than 30 minutes.

Someone will be available to take your order over the phone BUT... No one is available if you will cancel order. What a scam.


Offender: Hearthware, Inc

Country: USA
Address: 1755 N. Butterfield Rd
Phone: 18557422665
Site:

Category: Miscellaneous

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