Purchased a Groupon for housecleaning with Merry Maids. I was told they would mops floors, dust base boards, and many other basic cleaning services. Nothing, not one area of my house was mopped. Base boards were not dusted. At the in home consultation I had expressed how important it was to mop the floors. My husband usually does this, but he has been sent to Pakistan for 2 years. When I complained I was told that a manager would be contacting me. Well, no one ever called. At that point I complained on the Merry maids website. This was over a month ago. Still haven't received a response. Very bad business. Going to hire a different agency next time.
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