Dear Winwoo, you have not contacted me with your booking details so that I can resolve this. Please email me your 8 digit booking number and I will see that the fee is refunded. The fee is not just to select seat assignments but also has travel related assistance such as making dinner reservations, baby sitting needs, arranging car transportation, discounts for shows, so there are many benefits to the service which where listed when the offer came up. Email to
randrews@ cheapoair.com
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