My daughter Karavaeva [Personal Information Removed] needed to renew her international passport (we are the immigrants from Russia), and she searched on-line the service that could help her to apply for the new document. She found several of them, and sure decided to use the one which offered best price for their help. It was the agency Russian Passport Service that advertised the service in the web site http://www.russianpassportservice.com
As a young inexperienced person, she did not pay attention for the contacts they provided on their web site. They are the mail address, the map of location, and e-mail contact, but no the phone number to call and talk.
So, my daughter filled out there form, sent them $ 146.00 as it was required for beginning the service, and did not get any answer. The problem of this situation not the money only, but the personal information that my daughter supposed to provide in the filing form.
Later, I found out that this agency does not exist in reality, but still keeps the web site and collects the money from Russian clients. All of them provide the personal information, such as the numbers of Russian passport, Birthday certificates, International passport, as well as the address, phone number, e-mail contacts and so on. I would like to find the way to stop their criminal activity. Please, help me to complain this fraud committed against human rights of personal information and protection from crime.
Sincerely,
Galina Griffith
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