Complaint / Review
FreeShipping.com
Charged $12.97 Monthly After Leaving Free Shipping Pop-Up

In April I ordered some chocolate covered berries from Sharies Berries for my mother for Mother's Day. A pop-up came up for free shipping. I filled out the form, then realized it was a service, and I left the page without hitting submit.

On July 24th I had a charge on my checking account for $12.97, which put me below zero and resulted in an NSF charge of $28.00. I saw that the charge was from a place called freeshipping.com. I called them, and they said I had signed up for this service that reimburses people for their shipping charges. They have been charging me $12.97 each month for three months.

I paid my own shipping charges for Sharies Berries and have never received a reimbursement. I did get them to take off 2 months of charges. Now I would like either a reimbursement check for the shipping I paid or for them to give me back what they charged me for the first month.

When I spoke with them on the phone, they claimed I didn't finish filling something out, and that is why I never received a check from them for the shipping. This proves I left the website before hitting submit.