On 13 October I ordered a bottle of Krill oil and paid for it (plus insurance and a sum for extra fast processing) with my Visa card. My card was debited on 7 December but no product arrived. I wrote twice to both of the 2 addresses I could locate for that company, but had no reply. Their money-back guarantee gave no instructions either as to where to return a product or send a complaint. As of today (7 July) I have not received my order or a response to my correspondence.
The 2 addresses are: Mineralis, P.O. Box 290, NL-3730 AG De Bilt, The Netherlands
Mineralis, P.O. Box 316, NL-3940 AH Doorn, The Netherlands
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