Female account manager intentionally raised quote $500 above agreed price, added an additional $2,000 to agreement plan, and stated the windows had to have $399 etching. When I stated I did not want the etching, I was told I did not have a choice. When I asked why the $2,000 was added, I was told they have to make some money. I was told an 8.5%, at $350 per month for 70 months was the only option ($11,000 over MSRP!).
I was also told I had to have the extended warranty and all the above was non-negotiable. I had already done the research and knew all the above was negotiable and exceeded national prices by $4,000 - $6,000. I observed additional like practices with another buyer, who unknowingly agreed to a quote that far exceeded reasonable. You will pay for the convenience if you buy here.
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