Usacomplaints.com » Miscellaneous » Complaint / Review: XToysUSA - Item on back order for over 2 weeks. No response to attempts to contact. #905572

Complaint / Review
XToysUSA
Item on back order for over 2 weeks. No response to attempts to contact

I placed an order on 5/25 for 2 items. On 5/30 one item shipped and the other went on back order. I opened a ticket one week later (6/6) to see if I could get an update on the status and got no response.

I attempted to get the status again yesterday (6/14) and got no response. I also went to the basic contact us page and tried to get information on my order that way. I have gotten no response to anything and can't find a phone number or any other way to contact them.

This morning I sent another message and told them to cancel the rest of my order and credit my card. I don't have much hope that this will happen since I can't get a response to anything, but we'll see what happens.


Offender: XToysUSA

Country: USA
Site:

Category: Miscellaneous

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