I purchased a sterling silver, horseshoe shaped pendant with diamonds and or cubic zirconia around it and a 4 leaf clover inside the pendant. I came home to Minnesota after vacationing in Las Vegas on 5/27. On 6/2, I noticed that one of the stones was missing out of the horseshoe. I called the number on the receipt and a man answered. I explained to him what happened and he told me to come to the store and he would exchange it. I advised him I lived in Minnesota and was asking if we could exchange this by mail. He told me he would have to have someone call me back. I never heard from him and called the same number everyday since with no answer. I have left several messages with no return call. I would just like a replacement of the pendant that lost the stone.
Complaint / Review
Good Luck 2
Consumer Report
Author: Anonymous 146621
Offender: Good Luck 2
Country: USA State: Nevada City: Las Vegas ZIP: 89109
Address: 3475 Las Vegas BLVD. South
Phone: 7028138175
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