Switched to mediacom from ATT because ATT is overcharging and I constantly lose signal with them. So mediacom comes out and installs the internet and it works for a whole hour after they leave then drops out... Aaaaaaahhhhhhh. When I call they tell me someone will have to come out tomorrow. I ask to speak to a supervisor and I'm told I don't qualify to speak to a supervisor. Absolutely the whole attitude is tough crap we don't care about the customer. Actually never been told I had to "qualify" to speak with a supervisor before. So it is going to cost me 2 days off work now (which I don't get paid for) so they can MAYBE get it right. If they don't they can pull the service entirely and just refund my money. I seem to be hearing this same complaint over and over. Anyone interested in looking into a class action consumer suit with me?
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