We are a military family and was recently re-stationed and we had to move from our house in Hatboro. We decided to rent out the house and when we made that decision we decided to have "professionals" come in to clean it for our tenants. I called the Glenside office and they came out and did a HORRIBLE job. I expected to come into a shiny, good smelling home when I came to check on it a few days later and boy was I wrong. It looked like they cleaned the whole house with dirty water, never changing the buckets. They didn't complete the requests I had made (such as the oven and refrigerator) and when questioned on it the owner told me I didn't ask them to do that. I know for a fact I did. She came up with a million excuses and blamed it on me for not getting up to the house (that we no longer live in) the next day to see it. I had to purchase cleaning supplies and complete it myself yesterday so that my tenants didn't move in to a messy house. My neighbor told me that they were only there maybe 45 minutes, and they charge a 2 hour minimum, so during that time I would have expected much more. The "professional job" they did was terrible and the owner’s attitude, Karen, was even worse. To top it off each location is privately owned and operated so when I called corporate to complain there was little they can do! I would NOT recommend this location or company to anyone... HORRIBLE experience!
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