I called c/s (which is terrible) and they stated that my elderly mother gave them information to deduct from her checking. I am on her checking account and caught the deduction. When I called there is no evidence or help to prove this deduction. When I explained that she did not do it because she wasn't even home and she is listed on the national Do Not Call list, there was no reply. Only cancel the account and close the checking account. Not much help from the c/s staff, Desiree employee #419 (right). I am very much aware of how this works.
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