Complaint / Review
Emerald Lux
Consumer Report

Ordered a free, trial e-cig in march (for $4.95 s/h). I didn't like it and sent it back to the address that was on the shipper info of the package.

Today i noticed a pending charge for 69.90 in my checkingaccount... I checked further and they also charged 109.95 on april 9th!...

I thought i was buying postage for one free 'trial cigarette' thinkng if i like them, they would want me to buy more from them... Sounds reasonable.

But no, they send some other cig kit last month and i didn't do anything with it because i don't like their e-cigs. I did NOT know they charged my acct at that time.

I am realllly ticked and would like a refund of all the money they took from me. Truly deceptive practices.

Marcia/ohio
[Personal Information Removed]