I do not even know where to start, I NEVER write bad reviews but I am not even certain that Totsy should even be considered a reputable business. I purchased two items in January with an estimated ship date of 2/18 when I still didn't have the merchandise at the beginning of March I made a phone call to which I was notified that my card was declined at the time of shipment and therefore the order canceled. I knew that was impossible as I have plenty in the bank to cover the charge however I was already done doing business with the company so I let it go. Flash forward to April suddenly out of nowhere there is a charge on my account when I can finally reach someone to dispute it since I no longer wanted the merchandise the charge had been removed. Flash forward to May now I have an email saying one of my products will still be shipped 2/18 and the other is no longer in stock so they can only issue store credit?!?!?! I do not even know what to say. I am so disgusted I will be changing all of my banking information as I am certain this company is quite shady. DO NOT RISK PURCHASING FROM THEM use Zulilly instead!
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