I was online applying for a loan and the next think I knew, there was $99.49 taken out of my checking account causing an overdraft fee of $31.00 to my account. I never signed up for this, and when I call, I never can get through. I did talk to someone when it first happened and they said to allow 15 business days for them to receive the money and 3 - 5 business days to have it put back in my account. This has never happened and now when I call, I can never talk to a person. They tell me to go online but there is no help there either. Please help me!
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