I went to nomorack.com to see what they were about. Thought it looked interesting and I thought I'd signed up to use that website, (didn't know anything about how they operated at the time). (Some how, there must have been a flash ad that popped up), because I entered all my info.including credit card amount of 100 dollars. When I returned to nomorack.com, I kept waiting for an "Insanity Deal. Never did get one, so I hadn't realized there was no account and no money there. It was quite sometime before I ever realized that I had any reason to be concerned about not being able to find that money in my account. When I did attempt to look at my account balance, and realized there wasn't any, I believed Nomorerack had goofed up. I started doubting myself and wondering if I had missed a step and never had actually applied money for later use. I asked my husband to check credit card bills to see if there was a charge by Nomorerack for $100.00. He checked and told me no, so I didn't think about it for awhile. I later remembered something about penny bids and finally realized they didn't work that way at nomorerack.com. Eventually, I remembered an email with this subject... Subject: Bids Remaining in your Account. I had never opened it because I had never gone to dealfun.com, and I don't open mail from people or places that I don't recognise. It had not been deleted from my mail because I left to spend a month visiting in San Diego just a day after my account deposit in December. When I returned home to Iowa, I began to look for my money. That is when I found the mail and opened it. This was sometime into March. Then I started putting 2 & 2 together. I immediately went to dealfun.com, saw that they operated with penny bids, but by then their website was no longer operating. After an email to [email protected] returned no answer, I emailed Nomorerack to ask for assistance in finding a way to contact them.
Here is a copy of my email to them and their reply which was useless:
Subject: An odd request
Djwagner43, Apr 03 21:25 (COT):
In December of did you have an advertisement for dealfun.com that I
may have clicked on? The reason I'm asking is because the first time that
I went to nomorerack.com, I believed that I registered name, address,
phone, credit card and actually put $100.00 down for future purchases. I
remember it used penny bids. Until about a month ago, I believed that money
went to nomorerack.com. I was very surprised when I looked for my account and
could find no registration or $100.00 on account. I was really confused
and asked my husband if he had recalled a charge from your site on our
Mastercard. He couldn't recall a charge so I initially thought that some how
the registration didn't process, and quit worrying about how to spend the
money on account. Since I had never found anything that I wanted and had yet
to ever come across an insanity deal, I had never attempted to make a
payment. I had remembered the penny bid thing and couldn't figure out why that
wasn't on your site. I quit try to reason it out until I remembered an
email from 12/17, that I had not opened because I didn't know the sender,
but the subject was: Bids remaining in your account. Anyway, I finally
put two and two together and realized that I evidently registered at an
entirely different place. So now my question is, How do I get that money
refunded now that they are out of business? If they advertised on your sight and
I ended up with all my confusion, Do you know how I can contact them?
Thanks for any info. That you can give to assist me,
Deborah Wagner
_ (Personal Content Removed)_
Ticket #248313: An odd request
Your request (#248313) has been updated.
To review, comment and reopen the request, follow the link below:
http://nomorerackcom. Zendesk.com/tickets/248313
* Gaile, Apr 04 01:33 (COT):
Hello (Personal Content Removed),
Thank you for writing in. Always here to help.
I apologize for any confusion, we are in no way affiliated with Dealfun. They may be one of our advertisers. We kindly suggest you contact Dealfun.com directly so they may assist you further.
If there is anything further I can do to assist you please let me know. At NoMoreRack, customer satisfaction is our main goal.
Regards,
* Gaile with Customer Care
Nomorerack - 8 Daily Deals!
Obviously, Gaile didn't read my email very carfully.
So, here I am. Found you today.
0 comments