March 6th I ordered cloth mesh screen doors for me and 3 of my neighbors in a seniors apartment building. We live in TX and have had many bugs since that date. We were assurred prompt delivery.
Three weeks later I called to see when my product was coming, since my money was taken immediately. I was told it was back ordered. I asked why I wasn't notified and had no response.
First week of April came. Nothing arrived and I called again. I was told it was coming soon and I would receive an email with tracking number.
On April 13 I called again since I had received no emails. I was told it would arrive April 16 or 17. Today, April 18 I called early in the morning and was told I was receiving it today. I asked for email confirmation of this and was assured of that.
Four hours later I have received no email, so I just hung up after another conversation with someone who told me they are infact back ordered again!
I am extremely angry since I can't leave my door open (we have had heat and bugs for two months). A friend found the screens in stores several weeks ago, but of course they are sold out because of the weather!
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