This bank has poor customer service. Told me a branch manager cannot release funds in my account from a check that has already cleared. A payroll check of mine took 10 days to clear for 370.00. I have direct deposit also from another source. I have had this account for almost a year and sometimes they hold a check drawn from my employer for a couple of days, which is fine and understandable somewhat. My complaint is why did they pick one check out several to hold for addition time, supporting the fact, read the fine print they can do this. When ever you deposit two checks (large amounts) the keep all but $200.00.in the past they have done this to me and i except this practice because my funds were available the next day. Some times i can deposit one check on Friday and the other on Saturday and my funds are available for both checks. I can even over draw my account $400.00 with protection on the account. I talked to several people in management with Bank America and all will not release my money for the full 10 days, using the small print for their supporting reason (5 to 7 business days) to confirm funds of the deposit. No customer satisfaction here. I was not valued at all. All those phone calls and nothing but have a nice day.
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