Purchased made in Aruba 11/7 & did not include apprasial for ourinsurance Co. As promised. Called when returned to ship & was in-structed to e-mail request when arrive home. After several e-mails &phone call with no appraisal, we went to our Jeweler that stated thebracelet eas not worth what we paid. They then wanted Gemologistreport. The description were different, but gemologist had to contactthem for an apprasial amt. Since bracelet man-made. What we wantis a Return Merchandise Authorization number to return bracelet fora refund. They have unfair operating and sales practice. New Yorkdirect extension number is: 1704 fax: 646 898-4414
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