Complaint / review text:
I spoke to a representative Al Stevens at Teleten Marketing - he said that we would get 6 to 8 leads per week - for a total of 45 leads at the cost of $1,575.00.
I specified that the leads needed to be no less than $100,000.00 transactions, all Southern California. He said that would be no problem - he stated that the leads would have the first and last of the prospective borrowers along with social security numbers and the value of the property and the requested loan amount - there current interest rate as well as employment information. He also went on to state that we would start recieving the leads on Thursday first thing (We spoke on Tuesday).
Thursday came and went - I called for Al and left messages - and I never heard from him again. I finally got a hold of a Tracy in customer service - she said they could not e-mail the leads like Al said - but they would fax them to us.
After two weeks we recieved 4 leads that looked like information was take off a public records list - miminal info. And when we called the people on the other end said they never spoke to anyone about a loan or were never interested. I also spoke a woman named Shiela as well as to Robert Lee the president - he stated that we would not recieve a refund and you could hear some laughing in the background.