Complaint / Review
Hot Books.com
Consumer Report

I bought a set of Bob books, $5 discount, free shipping. Little did I know that I was signing up for membership and had recurring charges for a year. Admittedly, it will sound lame that I didn't notice this recurring charge. When I finally did, I called the company. They cancelled my membership (which I was unaware of in the first place, as I never join "clubs.) They refunded $9.95 and cancelled my account. I am asking for the full year refund. Fat chance, but I am going to give them plenty of bad press.