We rented a unit from Beven & Brock in September. We stayed in the apartment for nine months, according to our contract. We gave them a security deposit of $1095 at the beginning of our tenancy.
We took good care of the unit, paid our rent on time, and did not damage the apartment in any way. When we moved out, we thoroughly cleaned the apartment and had the carpets and the drapes professionally cleaned. We waited 3 weeks to get our deposit back, and we only got $174 back!
They charged us $675 for repainting 5 doors. This means they re-finished every single door, even the exterior ones. There was no damage to any of the doors and they were left clean and in the same condition as when we moved in. They also charged us for completely repainting the walls. On top of that, they charged us for "re-cleaning" the carpets and drapes.
It was an older building, and the security features had not been updated. Due to the inadequate security, my roommate's $2000 computer was stolen.
I have never dealt with such poor business people. I am a reasonable person, and I expected a couple hundred dollars to be deducted for cleaning and minor repairs. However, $921 is outrageous. I have complained directly to Beven & Brock and to the Better Business Bureau, but I have not received any response or refund thus far.
I would never recommend renting from this management company. They are crooks.
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