Sales Rep told me that price for LLC was $640. He failed to tell me that there would be additional $325 per year, plus $197 North Carolina plus $210.
I did not find out about these ADDITIONAL charges UNTIL THEY HAD PERFORMED ALL OF THE WORK.
So per their refund policy I get no refund because they already did most of the work.
I want a full refund because they did not disclose all the money needed to complete the services nor the annual renewal fee.
They only disclosed it AFTER per their refund policy I would not be able to get a REFUND
This is very unethical and I am very very upset.
I do NOT have this money to lose and they are a large corporation who do indeed have this money to refund
The refund lady simply said "well, did you ask if there were any additional charges?"
No I did not because he told me the price and said that was all I needed and I trusted him and this company.
I am furious at this business practice. It is a highly deceptive practice and a rip off as I can get this same service, same quality service performed for less than what they charge.
This is extremely poor business practice to perform the work up to the level of no refund per their policy and then bombard the client with all the additional charges
0 comments