Usacomplaints.com » Miscellaneous » Complaint / Review: Waffle Collectibles - This company falsely advertises model airliners that they are no longer in stock and discontinued very clearly on their order page. #843008

Complaint / Review
Waffle Collectibles
This company falsely advertises model airliners that they are no longer in stock and discontinued very clearly on their order page

It's very clear that this seller doesn't update his order page very often. It is very, very misleading. I placed my order (#23305) with them on 02/25 and several items that are special ordered on my order aren't even listed as it was on the 25th of last month. Mr. Warfel is not helpful at all and his FAQ is extremely aggressive! He doesn't reassure his customers when their special order items when they do arrive for shipping. Other websites that I've dealt with always kept me informed and if the items weren't available, I was notifiied and refunded immediately. When I emailed Mr. Warfel, he refered me to his FAQ. I spent a total of $227.85, which $13.25 of that is shipping. Mr. Walfel failed to address on his order list that there's a possibilty of some special order taking as long as 6 months to arrive at his facility instead of 2 or 3 weeks.


Offender: Waffle Collectibles

Country: USA   State: California   City: Riverside
Address: 19662 Chinotto Lane
Phone: 9512514009
Site:

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google