You may have seen all the other reports on this company and mine is no different. I went on-line to the FBI web site and entered a report. Then I decided to call the West Bay 1-888 number that was on their letter. I waited (7 callers in line ahead of me) and when a "representative" finally answered, I told him I reported them to the FBI and decided to call just for laughs... To see what they would say. The rep. Asked for my "account number" and then said my account "is now closed and there would be no further action or contact from our office." So, I advise everyone to go on-line and let the FBI know about this. Then call West Bay and do the necessary waiting to let them know what you did.
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