I purchased a Men's Swiss Legend watch through Cheapwatchesshop.org on 2/11 for $160. I immediately received a 'System e-mail: Please do not reply' message from FashionPay.com stating that the charge will appear on my credit card statement as WANGWANGFIRM CO, LTD. (email shown below)
My credit card was charged the $160 and the charge was posted on 2/14.
As of today 3/3 I have not received my watch. I have sent numerous emails to customer service '[email protected]' and to CheapWatchesshop.org '[email protected]' and have NOT received a single response from either parties. I have attempted to post feedback on the website which only gives me an error page every time. I have attempted to contact via phone and the numbers are not any good.
I am having to now file a dispute through my credit card company for the purchase but because the FashionPay.com information is shown as a foreign company it can take up to 90 days to complete the investigation and receive a refund of my money.
I sure hope that these people are caught very soon!!!
(System e-mail: Please do not reply)
Dear [email protected],
Thank you for choosing " cheapwatchesshop.org " to purchase on 02/11 23:44: 11 GMT and your transaction amount is 160.0 USD.
The charge will appear on your credit card statement as payment to WANGWANGFIRM CO., LTD..
Order details:
Merchant Order No.: MLWATCH040211232616
Order No. : 1020213290038510468
Payment Date&Time : 02/11 23:44: 11 GMT
Amount : 160.0 USD
We (http://www.fashionpay.com) are the professional third party institution engaged in dealing with all disputes among sellers, payment processor and customers.
We'll try our best to help you until you are satisfied with it. And you also can send complaint E-mail to [email protected]
*Due to floating exchange rate, tiny disparity of order value may exist.
*Please note that your bank may apply a small charge for handling this transaction.
Contact details:
Customer service line? 86-13760231987
Customer service line? 86-0755-25195738
Email: [email protected]
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