Have tried to reach customer service to request refund - always on HOLD... Supposedly had 30 day trial offer to decide if I wanted to receive monthly supply. I had used the product for only 10 days prior to the debit from my bank account for $84.87. I experienced skin sensitivity to something in the product and had therefore decided to not use it anymore. Surprised to see a second jar arrive 1 week after the first - then the debit from my account a few days later.
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