I was looking through the yellow pages trying to find reasonable rates for an uncontested divorce. I came across the ad for Divorce by Phone: Fast, easy, and cheap as low as $150.00. My fiance and I called the number (he is the one still legally married trying to get divorced from his wife whom have which he has been separated from for almost 7 years) to get information.
From the start I had a feeling something was weird about it, but looked past it because I was hoping for a "break" for once. We talked to a guy by the name of Frank, Frank Sparko. At first a lady answered the phone but the call kept going to 'Frank'. Anywho Frank guaranteed his services saying we would receive an email confirmation within an hour (which never showed). Also said he would email papers for us to print, sign, and fax back so he can register them into the system and send them to the courts.
Only 5 mins after hanging up with Frank I told my fiance to call back and cancel the services and ask for a refund because I didn't feel comfortable with it, remind you only 5 mins. Therefore there had been no time to process anything if it were a real service. When we did call back Frank got extremely rude, called my fiance stupid, said he sounded like a broken record, and although he was speaking English he didn't make no sense and was making a mistake.
He refused to give our money back and said he was to much of a hassle and wouldn't provide the service either. We called several more times and all he did was hang up on us once he recognized our voice. He was extremely rude, belligerent, and told us that we could call whoever we wanted there was no way to get our money back. I called our bank while the charges were (currently still are) pending. Once they post we plan to file a dispute, and after the holiday we are calling the attorney general's office to prosecute! We also call the BBB.
I hope we are fortunate enough to get our funds back, I feel extremely embarrassed and stupid to have fallen for something like this. But we were so desperate to get this divorce done so our 3 children can see their mommy and daddy married. I would love to know if there is a way to sue him...?
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