I signed up for Arvie Skin Care and had a trial period through January 12th. I don't deny I missed my deadline by a weekend due to a family emergency. I contacted a rep the following Monday, January 16 to cancel. I didn't clearly understand he was merely cancelling my continued shipments; I thought he was canceling my trial period because he indiciated I was still within my 3 day right to rescind. I have spoken with 2 supervisors but the last one I spoke with today, February 16, whose name was Andre, was the most uncaring, heartless supervisor I have ever dealth with. I wanted to give them an opportunity to resolve my issue amicably but apparently my little $73.41 means too much for them to make provisions for someone with circumstances beyond their control. I strongly encourage you not to deal with this company because they are all about the money. They do not care about you as a person. They claim to follow best practices but appeared very unreasonable and uncaring to my situation.
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