Usacomplaints.com » Miscellaneous » Complaint / Review: Auravie Skincare - Www.rachelray.com Using a counterfeit website, Auravie gave the impression that they were affiliated with the Rachael Ray website. #820961

Complaint / Review
Auravie Skincare
Www.rachelray.com Using a counterfeit website, Auravie gave the impression that they were affiliated with the Rachael Ray website

A website with the URL of www.rachelray.com automatically redirected me to another website with the URL of surveypanel2012.com/rach.php, which was headed with a picture of Racheal Ray.

After taking a four-question survey, I was given the choice of one of three *FREE* prizes. I picked the first one on the list, and was redirected to the Auravie website. Throughout the process of ordering the "free" prize, the word "free" was featured repeatedly.

After completing the order, I received an email which noted that my *FREE* offer was actually only a 10-day trial, at the end of which I would be billed $97.88 unless I cancelled the order within ten days of submitting it... Not after having the merchandise for a ten-day trial.

I immediately called and cancelled the order. I was told that it had not shipped, but that I would be charged for the mailing label because it was already printed.


Offender: Auravie Skincare

Country: USA   State: California   City: Van Nuys
Address: 7900 Gloria Avenue
Phone: 8662169336
Site:

Category: Miscellaneous

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