The ad advertised that the program worked on 1000's of phone, no hidden charges with a one time payment. It was stated to be a digital download. Customer service available 24/7 and the deal was a personal promise with a 365 day money back guarantee. Once I input my info into the system it went through Avangate secured source. I received a message to go to another email address with a passcode that was also furnished. I followed the instructions only to continually get the message email was not found. I never received a confirmation for the purchase only thing I receive was an order reference number. Upon trying to reach them through customer support, I reached Avangate and was told I needed to contact the company I made the purchase from. Avangate gave me 732-852-7212 which is a recording telling you to go to www.eazyspy.com/mobile. That ask for your name and email address, your problem or error in detail. Then you get a thank you someone will respond to your email. You never get a response from them nor do you get an email from Avangate. I felt that that the company did not back up their 24/7 customer support so I decided to ask for a refund the next day after my purchase only to keep getting an email stating that I will receive my money back within 3 to 4 days it has been almost a month and I still have not receive my money back. I think both are responsible to the customer, since one is scamming people and the other is taking payment for them.
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