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Complaint / Review
Consumer Report

I paid to have flowers delivered to my Grandmother in the hospital. The online form asked for address and room/bed information, along with the recipient's information, which I entered completely. Two days later, when my Grandmother was well enough to speak on the phone, I learned that she never received the flowers. I immediately contacted the "customer service" department at and they said they had confirmed with the local delivering florist that the flowers were delivered to the front desk of the hospital and took no responsibility for the flowers actually being delivered to my Grandmother. This was not expressed in any way on their website. They refused to deliver or to refund my money! Thieves!!!


Country: USA   State: California   City: Los Angeles   ZIP: 90025
Address: 2127 Westwood Blvd, Suite 200
Phone: 8007771911

Category: Miscellaneous


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