Usacomplaints.com » Miscellaneous » Complaint / Review: AquaLift - Consumer Report. #804605

Complaint / Review
AquaLift
Consumer Report

I hereby report the Internet scam of the company AquaLift VitaDerm that it is advertised on the site http://onlineconsumerline.com/skincare/

Here is what they offered:
Free 30 day supply of AquaLift Wrikle reducing serum (exclusive promo code “AQUA” to get $1.95 shipping)
Free 30 day Supply of Vita-Derm Anti-aging Mosturizer (2.97$ with Promo code Skin)
The FREE TRIAL offer is valid till January 18.

The offer was supported by a story about Mary of Brossard, mother of 3 (I am also from Brossard), who underwent a miraculous change for 5$ only! About 41,500 readers announced that they liked this story, so they are all potential victims of the same scam

On December 21, my credit card was charged with 4.19 3.15 CAD, (3.95 2.97USD), which I assumed it was for shipping. On January 4, I was charged with 78.10 CAD (74.99 USD), which I had not authorized. I tried to complain on the phone (1-877-498-1950), but an automated system forwarded me to an Internet supplier, which denied any relationship with the above products. On January 9, I have got the product, but I still needed information on why I had to pay for a FREE trial, so I wrote an e-mail to the customer support.
Here is what they answered

In this particular case, having not cancelled your respective order (s) before the end of the free-trial period, you were subsequently billed the full amount of the product (s) that you initially ordered.

If your subscription is still not cancelled a month after your initial subscription, you are scheduled to be sent a new 30-day supply of the product, for which you will be billed again.

So, I should have canceled the order BEFORE I got the product if I wanted to avoid the billing and if I DON'T CANCEL IT, WILL BE BILLED THE SAME SUM TILL THE END OF MY LIFE!? INBETWEEN, I was annonced that the Via-Derm product that I have ordered will soon arrive, probably with the same conditions.
I hope that somebody reAds this and stops the cycle of scams.
For other reports oF scams with the two products read further on:

Usacomplaints.com/report/view/58182/Vita-Derm-and-Aqua-Lift-False-Advertising-for-154.98-on-01-10
and http://usacomplaints.com/browse/index/company/23112/Vita-Derm-and-Aqua-Lift

Mariana Ciureanu, PhD


Offender: AquaLift

Country: USA

Category: Miscellaneous

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