Usacomplaints.com » Miscellaneous » Complaint / Review: Readers Services - Consumer Report. #803908

Complaint / Review
Readers Services
Consumer Report

Over the past few months I've received several calls (to a number registered with DO NOT CALL) from an agency wanting to "verify I am receiving the magazines I ordered." My standard answer was, "I didn't order any magazines, take me off your list." Today I received a similar call from a "Nicole" at "Readers Services" (number on caller ID was 1-800-555-1212) asking the same thing. She said I had signed up for a set of magazines including GLAMOUR, ROLLING STONE, SHAPE, ELLE, and others, for 5 YEARS, and a monthly charge of around $69. I told her I never did that; she said she could reduce it but not cancel it. So she did that, agreed to send me all the details in the mail (she said it would come from Ft Meyers, FL) and sent me to "John" her supervisor. John asked me to verify my credit card number; he gave me the expiration date of 2013 but none of my cards have that expiration date. He said he could not process the "reduction" without a valid card and without a valid card they would report me to a collections agency so, yes, I gave him one. Then he passed me to his "bookkeeper" who proceeded to ask me a number of questions including one about my income. I refused to answer; he said he needed a number so I said $100/month. He said he couldn't process my reduction if I was going to "play games." At that point I told him I did not have to answer his questions and I hung up on him. I then called my credit card company and learned that they had charged me $59 (though they said the first payment would not be charged until the 1st of next month). I put a freeze on my card and will call tomorrow to dispute that charge and have future ones blocked.
Then I filed a complaint with the FTC.
Anyone else have suggestions for preventing further trouble with these people? I have good credit and don't want scammers messing that up.


Offender: Readers Services

Country: USA   State: New York   City: Buffalo   ZIP: 14269-9049
Address: P.O. Box 9049
Phone: 8008738635
Site:

Category: Miscellaneous

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