I applied for an online visa card through flex card on November 6th. The offer said that for a fee of $69 for an $1100 limit or $98 for a $2200 limit, I would receive the card within 10-14 days. The offer stated that if the first 3 payments were paid on time, the fee would be refunded. The fee was deducted from my debit card on Nov. 9th. I never received my card. I called after the 14 days, and I was told that due to an abundance of applications, the cards were late but I was guaranteed to have it by Dec. 6th. I also was told that I would receive my fee back since I had to wait so long. I never received the fee back. I did receive an email telling me to click to begin the refund transaction, but all it does is take you back to the initial application. Then I did not receive the card by the 6th either. Then I called back and was told that it was "in transit" from California which caused alarm since the company was in Florida. When I did not receive it by the 12th, I again called, but was told that because of abundance of business, the phone systems were being updated the week of the 12th-16th. So I again called the 19th and the phone then said that the company was now closed. I still have not received the card or the refund nor can I reach the company by phone yet they are still taking on line applications for the card.
Rita, Toccoa, GA
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