Usacomplaints.com » Miscellaneous » Complaint / Review: The UPS Store #0075 - Refused to Ship Self-Packed Saw After $170.78 Packing Quote. #784558

Complaint / Review
The UPS Store #0075
Refused to Ship Self-Packed Saw After $170.78 Packing Quote

I brought a saw to UPS Store #0075 to be packaged and shipped to one of my customers. While I was inside the store, they could not give me the cost of packaging the saw for shipment. They told me they would call me to let me know how much it would cost. A few hours later I received a phone call, and they told me it would be $170.78 to package the saw. This amount did not include the cost of shipping, which would be billed directly to my UPS account.

I declined their offer and went to the UPS store to package the saw myself. When I was finished packaging the saw and had prepared the shipping label, I was told that I needed to take the package out of their store and ship it elsewhere. There was absolutely no reason for them to deny my package from being picked up by UPS. They were mad because I did not allow them to package the saw for shipment and pay them such a ridiculous amount.

I packaged the saw, and the total cost out of my pocket was only $13.95, which was the cost of the box needed to fit the saw inside. I saved myself a huge amount of money by packaging the item myself. Save yourself a lot of money and have someone other than the UPS Store package your items for shipment.


Offender: The UPS Store #0075

Country: USA   State: California   City: Concord
Address: 1647 Willow Pass Road
Phone: 9256806510
Site:

Category: Miscellaneous

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