Bought Frigidaire range and had it delivered on 7/30, on Sept. 29 my oven would not work. Tried circuit breakers, everything I could think of. Finally on Oct 1st Saturday, I called Frigidaire customer service and told them my oven will not start. I set the oven to bake and set the temp., once I open the door the clock resets itself. The customer service person said that was why my oven wasn't working, needed that part replaced. He told me who I could call in my area, one of the places was where I bought the range. I called and left a message.
I had to call them back on Oct 4th because they never called. They had a technician out in a day or 2. He came and said we needed a different part and it could take up to 2 weeks to get it. About 2 1/2 weeks later he came and installed the part, still didn't work. Then he ordered the control panel, that took 2 1/2 weeks to get and took a couple of days before he came to install it, well it still didn't work. I called and asked to speak to a manager at Frigidaire, I told her my problem and that it was bad service having to wait all that time for parts and still doesn't work. She told me she was going to send out parts directly to my home next day air and have the technician come and install that. I believe that was some electrical part, still didn't work. The technician said that it has to be my electrical lines. I had an electrician up and he tested my lines and said they are fine, he looked at the stove, test some things, he said that the control panel was fried again. He said It is the appliance, its junk.
Now it is Nov 22nd and still no oven, technicians came again and still couldn't fix it. They wanted somebody to stay at home on Nov 23rd so they could send another technician over. We wasted time off from work, cost of an electrician, my stress and aggreviation on getting this repaired. No Thanksgiving at my house. My family had to make other plans. They should just replace the junk, but who really wants a Frigidaire appliance after all of this. Well guess what, I bought all Frigidaire appliances in July, how stupid
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