I wanted to join the trial membership of this site at $3.99. I was on a site that linked there for a file I was interested in downloading. I did not intent to pay for the full membership.
I was not able to log into the site after I paid the initial 3.99, so I thought that maybe my registration didn't register, so I tried it again.
Still no luck in logging in. I noticed that the website had a disclaimer, that one should log in using firefox browser or a windows based browser. I have a Mac, so I tried logging in using firefox. It didn't work.
They use PayPal for their billing, so I used my PayPal account, which is tied to my Bank of America debit card.
I received two confirmation emails from their "support" service, for the initial $3.99 trial membership, and then $19.99 for the full membership, which I never requested. So from both email confirmations, I was double charged for the service, which due to my inability to log in, is worthless.
I sent two reply emails demanding reimbursement, and that I would report them to PayPal as well as to the FBI.
I never received a reply. There's no way to contact them on their website.
I checked my BofA account and the deductions were made. I intend to dispute the charges with my bank as well, but they shouldn't have to pay for this, even though I believe they will if I dispute.
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