The 2 november I ordered from their site the following products,
1 RevitaDerm @ 2.97euros;
1Anti-rides serum @ 2.95;
and I accepted the Rejuva New eye care, offered for no charge.
My bank account was debited the 2 november for the 2 products cited above, and I received the 3 products the 7 november.
I have received (I am quoting the names on the products:
REJUVANEW eye care (no weight mentioned on packing)
PERFECT RADIANCE anti-wrinkle serum (50ml)
REVITA DERM anti aging moisturizer (no weight mentioned)
Yesterday evening, 18 november, I consulted my bank statement via Internet and noticed that a debit of 79.15euros had been effected as a "Purchase RadiantSkinC 14:11: 11"
I immediately telephoned 0044 808 168 3684 and a woman who would not give any further information about her identity other than that her name was "Joan" has given me "cancellation ID numbers: 73926RevitaDerm; DE93B Rejuvenile;Perfect 8FE12
This morning, 19 november at 10.15, I went to my bank and surrendered my original bank card used for the first authorised debits of 2.97 and 2.95 euros, and reported the fraud of 79.15euros, and was assured that no more debits from the surrendered card could be made.
This person named 'Joan' also insisted on having my e-mail and both my fixed telephone number and my mobile telephone number.
She also offered a 50% discount on future supplies, I asked if she could not do this for the already debited amount which was explained to me that this was impossible.
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